IBM Recruitment scheduled for Engineering graduates for the role of Technical Support Associate at Bangalore/Hyderabad Office, Associate Systems Engineer at Multiple locations. The detailed eligibility criteria and application process are given below.
IBM Recruitment 2019 Details:
IBM Recruitment for Technical Support Associate:
| Job Role | Technical Support Associate |
| Qualification | B.E/B.Tech |
| Experience | 0-2 years |
| Job Location | Bangalore/Hyderabad |
| Last Date | ASAP |
Detailed Eligibility:
- Bachelor’s Degree (B.E/B.Tech)
- Minimum 0 to 2 years of experience in Technical Support role
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
- Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
- Utilize available time efficiently in order to achieve effective and efficient results
- Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
- Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes and find creative solutions to effectively address customer concerns.
- Knowledge in commercially standard software applications and major desktop operating systems.
Job Description:
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Providing remote Infrastructure support delivery and performing problem cause analysis
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution
- Providing direct technical assistance to customers via phone, email, and chat.
How to apply for IBM Recruitment 2019?
Interested and Eligible candidates can apply for this recruitment online by the following link.
To Apply:
Click Here (Bangalore)
Click Here (Hyderabad)
IBM Recruitment for Associate Systems Engineer:
| Job Role | Associate Systems Engineer |
| Qualification | B.E/B.Tech |
| Experience | Freshers |
| Job Location | Across India |
| Last Date | ASAP |
Detailed Eligibility:
- Bachelor’s Degree (B.E/B.Tech)
- Environment: Professional knowledge related to the incumbent’s position and department requires the ability to absorb professional knowledge quickly and develop skills related to technical, functional, software, and soft skills.
- Communication/Negotiation: Draw upon professional concepts to collaborate with others to carry out assigned duties.
- Problem Solving: Recognize job-related problems. Analyze causes using existing techniques or tools, Prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.
Job Description:
- You would have showcased interpersonal skills, with an ability to operate in large teams that work closely with clients across pan India and are flexible to work in rotational shifts
- Proven time management skills in your area of expertise, skilled to handle various tasks, prioritize and deliver on time
- Superb interpersonal skills (Written and Oral) which can keep the customers and business engaged
- Ability to articulate with confidence for the desired views
- Passionate to learn and apply technical prowess tackle Client problems
- You will partner and network with the global IBM community while working alongside Top Talents of IBM
How to apply for IBM Recruitment 2019?
Interested and Eligible candidates can apply for this recruitment online by the following link.
To Apply:
